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iTunes U


iTunes U Data Life Cycle Policy
The iTunes U Lookup Tool
System requirements
Getting started (instructors)
Apple's iTunes U website


iTunes U allows instructors and project managers to easily post content — e.g., audio, video or pdf files of lectures, interviews, etc. — on the web. Students and project members can then use iTunes U to easily access this content at any time. They can browse and download the files to their Macs or PCs, regardless of their location, and they can listen to and view the content on their computers or transfer it to their iPods to listen to or view it wherever they go.

(Using iTunes U is not the only way to make files available to students and site participants using CTools. The Resources tool can also be used. For information on using the Resources tool, click on "Using the Tools" in the CTools online help table of contents, and then click "Resources.")

iTunes U is based on the same web application that runs the iTunes Music Store, which is an online music service run by Apple Computer. However, instead of storing and accessing music files, iTunes U is used to store and access files with educational and research content.

CTools has been set up to allow users to access iTunes U from within their course or project sites. After following the steps below, a button for iTunes U will appear in the left-hand menubar of a course or project site along with the other tool buttons.

For information on how to add iTunes U or any other tool after you have created your site, click here (opens in a new browser window) or click Edit Tools on the Site Info tool under "Site Management" in the help table of contents.


iTunes U Data Life Cycle Policy

iTunes U provides storage space for materials that are being used with iTunes, but it is not intended for long-term storage. Over the years, we've relied on faculty to voluntarily remove unneeded materials at the end of each term. However, voluntary removal has proven insufficient; the volume of data stored in iTunes U is now double our allocated storage space. Apple, which provides the ITunes U service, has warned us that there is now a risk of interruption of service.

In order to conform to Apple's storage allowance and ensure continued service, we have instituted the following iTunes U Data Life Cycle policy:

• In Winter 2011, we began removing all content from iTunes U sites that were more than one year old.

• Now we purge content on a rolling basis at the end of each Winter term (e.g., Winter 2013 data and all prior data will be removed at the end of Winter 2014).

• Once a year, toward the end of Winter term, iTunes U users with outdated content will receive a notification email at least 30 days prior to removal of their content.

The iTunes U Lookup Tool

To help you determine which of your sites will be included in the upcoming iTunes U data purge, we have provided an iTunes U lookup tool that uses your 8-digit UMID, uniqname or Friend Account to generate a list of your sites that will be affected.

1. To use the iTunes U lookup tool, go to

2. On the iTunes U Lookup page, enter your uniqname. Then click Search.

The iTunes U lookup tool will generate a list of your CTools sites that include iTunes U and are older than one year. Each will have a link that will take you directly to that site.

3. Click the link to go to a site and select the iTunes U tool from the left-hand menubar. The iTunes application will open.

4. To download all content from iTunes U, click the Get Tracks button next to the Course Image area in the iTunes interface. To download a single file, click the Get button next to the file.

Your files will begin downloading to the iTunes U folder on your local computer. On most computers, the files will download to "/Users//Music/iTunes/iTunes Media/iTunes U/". Alternatively, the files can be directly accessed through the iTunes interface by clicking the iTunes U listing at the left of the screen.

If you have questions or would like assistance with managing your iTunes U content, please contact the ITS Service Center, 734-764-4357 (4-HELP), email:


System requirements

To guarantee a consistent user experience, always use the latest version of iTunes.

Special Setup for Firefox

Firefox needs special configuration settings to open iTunes U in CTools.

The first time Firefox attempts to open iTunes U, it should prompt you to either "Launch the Application" or "Cancel." You must select "Launch the Application" to use iTunes U in CTools. If you do not see a "Launch" button, you can click "Escape" or "Return" on your keyboard to return to CTools.

At that point, you can:

1. Follow the directions (see below) to change the Firefox settings, or

2. Use Safari (Mac users only) for the purposes of subscribing to iTunes U podcasts, or

3. Contact for assistance.

Instructions for changing Firefox settings:

1. Enter "about:config" in the address bar, which will open the advance configuration options of Firefox.

2. In the text field labeled "Filter" enter "itms".

3. Look for items with the Preference Name that start with "network.protocol-handler"

4. If the Preference Name is network.protocol-handler.external.itmss or network.protocol-handler.external.itms then the Value column needs to contain "true". Double-click on the word "false", to change it to "true".

5. If the Preference Name is network.protocol-handler.warn-external.itmss or network.protocol-handler.warn-external.itms then the Value column needs to contain "false". Double-click on the word "true", to change it to "false".

6. Enter this URL into Firefox's address bar: itmss:// This will likely bring up a dialog box in Firefox which basically asks if you are sure you want to use an application different from Firefox to open this URL. Check the "Remember...." box and then click "Okay".

If you have any questions, please contact


Getting started with iTunes U

You can add the iTunes U tool to your course site when you first create the site or later by using the Site Info tool in the left-hand menubar of your site. (Click Edit Tools along the top of the window when you have the Site Info tool open, then check the box next to iTunes U, click Continue, and finally click Finish on the following page.)



Apple's iTunes U website and resources

Apple's iTunes U website has extensive information about iTunes U and how to use it. We recommend that you take a look at this site:

Are you finding what you're looking for? Please send feedback about this online help guide to Thanks! (For questions about using CTools, send email to