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CTools Staff Survey
Ann Arbor & Dearborn Campuses

Fall 2006

Selected Results

USE Lab
Digital Media Commons
University of Michigan
ctools@umich.edu

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Frequently Asked Questions (FAQ):


When and how was the survey administered?

The survey was administered via UM.Lessons in November 2006. There was an incentive for participants to be entered in a random drawing for two $100 gift certificates.

How was the participant sample determined?

The sampling objective for this survey was to identify staff members who were most likely using Information Technologies and/or CTools and also fit a secretarial, administrative, executive or other role in an office-like setting.

How many Ann Arbor staff employees were invited to participate? How many responded?

6,276 Ann Arbor staff employees were invited to respond. There was a 31% response rate to the survey (n=1,928).

How many Dearborn staff employees were invited to participate? How many responded?

294 Dearborn staff employees were invited to respond. There was a 30% response rate to the survey (n=87).

What happens to the data from this survey?

The CTools team reviews data from our annual surveys and uses this data in conjunction with other information to set priorities for improvements. More Details.

How can I see survey information specific to my unit/department/college?

Aggregate survey results can be generated for individual units by request. If you are interested in requesting such an aggregated view, please contact the CTools team.





























































After the Survey...

How is the survey used to make changes in CTools?

The CTools team, which includes designers, support staff, faculty advisors, technical advisors, and administrative personnel, reviews the annual CTools surveys and makes recommendations and sets priorities for improvements based on the quantitative and qualitative data gathered in the survey. The CTools team also uses data from other sources including user logs, support requests from users, help documentation tracking, and training workshop feedback to help determine the priorities for CTools improvements. The complexity, urgent need, available staff, and other factors all play a part in determining which priorities are set and how quickly changes can be made to CTools.
Some of the changes that have been implemented based on feedback from the CTools surveys (as well as other feedback sources) include:



Major changes to the CTools system depend on a larger set of issues pertaining to the open-source software that comprises the basic architecture of CTools. This software, Sakai, is an open-source Collaborative Learning Environment (CLE) that over 100 partner institutions help develop and support collaboratively. Through this collaboration, Sakai is constantly being updated and improved. As a member institution, Michigan can propose changes to Sakai that may be implemented by the entire community. These system-wide changes can then be used to update CTools. For more information about Sakai: http://www.sakaiproject.org

 

Questions? Comments?
Please email the CTools Team at ctools@umich.edu

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Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.

This work should be attributed as:
Lonn, S.; Teasley, S. (2006). Selected results from the 2006 CTools staff survey: Ann Arbor and Dearborn campuses. Retrieved from: https://ctools.umich.edu/access/content/public/surveys/staff_06/staff06.html


Back to the CTools Surveys Portal Page