ITS Logo USE Lab Logo

IT & CTools Survey - Winter 2011
Ann Arbor Campus – Instructors & Students
Selected Results

Information Technology Services & USE Lab
University of Michigan

Click here for license and attribution information.

Frequently Asked Questions (FAQ):

When and how was the survey administered? The survey was administered online via Qualtrics in April 2011. There was an incentive for instructor and student participants to be entered in a random drawing for $50 gift certificates (2 instructors and 2 students).
How many instructors were invited to participate? How many responded? All instructional faculty were invited to respond (n=8,022). There was a 17% response rate to the survey (n=1,364).
How many students were invited to participate? How many responded? A random sample of 25% of the student body, stratified by college/department, was invited to respond (n=9,546). There was a 19% response rate to the survey (n=1,784).
What happens to the data from this survey? The CTools team reviews data from our annual surveys and uses this data in conjunction with other information to set priorities for improvements. More Details
How can I see survey information specific to my unit/department/college? Aggregate survey results can be generated for individual units by request. If you are interested in requesting such an aggregated view, please contact the CTools team.

After the Survey...

How is the survey used to make changes in CTools?

The CTools team, which includes designers, support staff, faculty advisors, technical advisors, and administrative personnel, reviews the annual CTools surveys and makes recommendations and sets priorities for improvements based on the quantitative and qualitative data gathered in the survey. The CTools team also uses data from other sources including user logs, support requests from users, help documentation tracking, and training workshop feedback to help determine the priorities for CTools improvements. The complexity, urgent need, available staff, and other factors all play a part in determining which priorities are set and how quickly changes can be made to CTools.

Major changes to the CTools system depend on a larger set of issues pertaining to the open-source software that comprises the basic architecture of CTools. This software, Sakai, is an open-source Collaborative Learning Environment (CLE) that over 200 partner institutions help develop and support collaboratively. Through this collaboration, Sakai is constantly being updated and improved. As a member institution, Michigan can propose changes to Sakai that may be implemented by the entire community. These system-wide changes can then be used to update CTools. For more information about Sakai:


Questions? Comments?
Please contact the CTools Team.

Back to the Top

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.

This work should be attributed as:
Lonn, S. & Teasley, S. D. (2011). Selected results from the 2011 IT & CTools survey: Ann Arbor campus instructors and students. Retrieved from:

Back to the CTools Surveys Portal Page