Library Help Tool

The Library Help tool allows site participants to interact live with a librarian at the University of Michigan Libraries. This service is available during library service hours.

Site participants use the instant message tool within Library Help to converse with librarians

Above: Site participants use the instant message tool within Library Help to converse with librarians.

 

 

Examples

An instructor has assigned a research paper to his or her students. A student has a general question about using the Library "Search Tools" service to narrow the paper topic down to a concise subject. Using the Library Help tool, the student is able to chat with a librarian and learn how to use the "Search Tools" service effectively.

 

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